Privacy policy

At Sunstride, your privacy is important to us. This policy explains what information we collect, how we use it and how we protect it.

Information We Collect When you place an order or create an account on our website, we collect the following information :

  • Full name and delivery address
  • Email address and phone number
  • Payment information — processed securely, we never store your card details
  • Browsing behaviour on our website via cookies

How We Use Your Information We use your information exclusively to :

  • Process and fulfil your orders
  • Send you order confirmations and tracking updates
  • Respond to your customer service enquiries
  • Improve your shopping experience on our website
  • Send you promotional emails if you have opted in — you can unsubscribe at any time

We Will Never :

  • Sell your personal information to third parties
  • Share your data with anyone not directly involved in fulfilling your order
  • Send you unsolicited communications without your consent

Cookies Our website uses cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings at any time, though this may affect certain features of our website.

Data Security All data transmitted through our website is encrypted via SSL technology. Payment information is processed through secure third-party providers including Shopify Payments and PayPal — we never have access to your full card details.

Your Rights You have the right to access, correct or request deletion of your personal data at any time. To do so contact us at hello@sunstride.com.au and we will respond within 5 business days.

Third Party Services We use the following trusted third-party services to operate our store :

  • Shopify — website and order management platform
  • PayPal — secure payment processing
  • Shipping carriers — for order fulfilment and delivery

These providers have their own privacy policies and handle your data in accordance with their respective terms.

Contact For any privacy related questions contact us at hello@sunstride.com.au

Last updated : May 2026